TCS Chandlery CAUTION?

eddystone · 6 Apr 2024

I ordered an item with TCS Chandlery on Tuesday but received no order confirmation even though the transaction went through on Paypal. Tracked back on my phone to their trading platform which said "Transaction failed" although they've definitely received funds from Paypal. Their website has a Southend number which when dialled comes up with "incorrect number". Web search gives Bournemouth number (office closed, predictably) and also a red "permanently closed" moniker. Following through Paypal process.

Anyone have any other information?

PaulRainbow · 6 Apr 2024

https://www.facebook.com/tcschandleryltd/posts/pfbid02LQdodbyZKdjYC3Pxv35DuLfYPXZ4yZq9Dsf1W4DVJdfC6X7mXExR4LK19jyqHAi6l

Martin_J · 6 Apr 2024

I was just going to post the same but with the phone number at the top..

Screenshot_20240406-100833_Samsung Internet.jpg

Martin_J · 6 Apr 2024

Hopefully it's just a funds transaction issue they can find and correct.

AngusMcDoon · 6 Apr 2024

Although they are normally closed during non-office hours there was someone there a few minutes ago.

Bengrist · 6 Apr 2024

Hi,

Complete Marine Solutions have taken over TCS Chandlery.co.uk and are on 01202078870. Rob’s old Essex phone number was diverted to our phones but we are here to help and trading online as usual ready to take orders!

@eddystone please give us a call and we can look into this transaction for you?

Www.TCSchandlery.co.uk

PaulRainbow · 6 Apr 2024

I emailed the guys at TCS to alert them of this thread, had a reply in a few minutes. They are attempting to contact the OP and have posted a reply here, which should show up as soon as it's approved (new account).

PCUK · 6 Apr 2024

I used to enjoy rummaging through their secondhand gear many years ago.

eddystone · 9 Apr 2024

I can confirm that the online operation is trading and my item was eventually delivered. Some problems with out of date contact information held by Paypal.

Farmer Piles · 9 Apr 2024

Good to hear that it all worked out well in this age of internet fraud. Sounds like good service from TCS.

Arcady · 11 Apr 2024

Farmer Piles said:
Good to hear that it all worked out well in this age of internet fraud. Sounds like good service from TCS.

Yes - I used TCS the other day and had a perfectly good service from them.

TCS Chandlery CAUTION?

eddystone

Well-known member

PaulRainbow

Well-known member

Martin_J

Well-known member

Martin_J

Well-known member

AngusMcDoon

Well-known member

Bengrist

New member

PaulRainbow

Well-known member

PCUK

Well-known member

eddystone

Well-known member

Farmer Piles

Well-known member

Arcady

Active member

Members online

Share this page